Electronic Adventure Return Policy
100
percent, no questions asked, no hassle, 30 day money back guarantee on all
remotes!
Defective
merchandise that is within the warranty may be returned for credit or
replacement. Please check our warranty information listed below for
specifics on your remote control purchase. All
merchandise may be returned for a full refund within 30 days of purchase. Items
returned greater than 30 days from the date of purchase will be issued store
credit or replacements, at the discretion of Electronic Adventure. Electronic
Adventure will accept all returns within the warranty period providing you
contact us to obtain a return authorization number, and this number must be
marked on the outside of the box. Unmarked boxes will be refused and
returned. Shipping costs to return items are the responsibility of the
customer.
Electronic
Adventure warrantees all merchandise against defects in material or workmanship for a
period equal to the manufacturer's original warranty period. This may vary
from 30 days to 1 year depending upon the specific manufacturer. Defective items
will be repaired, replaced, or a credit will be issued at Electronic
Adventure's option. Electronic
Adventure shall not be liable for any incidental, special or consequential damages for
breach of any warranty, expressed or implied, directly or indirectly arising out
of customer's installation or use, whether proper or improper, of the product,
separately or in combination with other equipment, or from any other cause.
On a very few limited upper scale remote controls, there will be a restocking fee for returned remotes which are in good working condition. The amount will vary from remote to remote, but will not exceed fifty dollars. This restocking fee will not apply to remotes which are returned because of manufacturers defects, or if the customer received the wrong remote. In such cases, no restocking fee will be added.
ALL RETURNS OR PAYMENTS MUST BE MAILED TO OUR TAMPA LOCATION.
New Remotes, Inc.
12914 Dupont Circle
Tampa FL 33626